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Episode 40: Voice AI That Hears How You Feel | Chloe Duckworth on Valence AI and the Future of Customer Experience

September 14th, 2026  |  Season 2  |  36 mins 45 secs

Chloe Duckworth, co-founder and CEO of Valence AI, shares her journey from neuroscience student to AI founder and explains how her company is bringing emotional intelligence to voice AI. She explores why understanding tone, emotion, and context is critical to creating more human-centered AI and the opportunities this creates for businesses and customer experiences.